SHIPPING CALCULATOR:
(The calculator shows UPS Ground, but we really ship FEDEX, and our rates are exactly the same).
Payments not received within 14 days will be automatically revoked and relisted.
-We do combine shipping on smaller items, whatever discount Fedex gives us, we pass to you.
-Shipping charges are in the shipping calculator. They are exact charges plus a small handling fee that is included in the quote, for packaging and misc costs. This is how we start auctions at $.99.
If you do not agree with any of our policies for any reason, including, how we ship (Fedex Only), where we ship, what the charges are, system or anything else, we respectfully request that you do not bid on our auctions. We have very, very slim margins and automating our system is the only way we can keep prices so low.
When you checkout, we use the address you give us so please double check. We are not responsible for additional shipping costs if the item is returned to us because we were given incorrect information.
Hi everyone, if you have a problem with any transaction, please contact us immediately. After 2 years in this business, we have come to realize that attention to detail can make or break you. Between our suppliers, ourselves, our staff, our auction listing software, Fedex, there will always be an occasional error. If you are ever on the receiving end of a mistake, please do not take it personally. Just contact us and we will do what we can to rectify it. Sometimes we will have to issue a full refund, sometimes we can get you a replacement, part or repair an item. But please understand that we would never do anything intentionally other than give you the highest quality service and products. 99.9% of our transactions are perfect so please do not worry.
We answer all of our emails as soon as we can. Mon-Fri, emails are answered all day, until 9PM Mountain. On the weekends, if we are in the office we will answer immediately, if we are out, we will only answer once per day, so please be patient . If you do not hear from us, we did not get your email, so please call us (720)974-0450. We are not in the office on weekends but we will get back to you as soon as possible.
We are liquidators. We sell overstock, shelf pulls, brand new items, customer returns, and refurbished items. The condition of the item will be stated in the main listing of every ad. What is open box? It just means that the item has been out of the box, but is a new, unused item with all attachments and instructions unless otherwise noted.
Most items include a manufacturer's warranty card, but it is up to each manufacturer, whether they will honor the warranty as we have no affiliation with them as liquidators.
Often, the original packaging will be damaged. We will repack it or fix the packaging, but the item itself is in perfect condition unless otherwise noted.